Please be advised that there is a delay in the mailing of our Nov. 1, 2021 telephone bills, due to a problem with the vendor that handles our billing. The telephone bills will be generated and mailed out as soon as the issue is resolved. Thank-you.
Friday, November 5, 2021
Friday, October 22, 2021
New Hampshire 603 Area Code Mandatory 10-Digit Dialing Reminder
Beginning October 24, 2021 -
To complete a local
call – dial 603 + 7 digit telephone
number
To complete a toll
call in NH – dial 1 + 603 + 7
digit telephone number
Local calls & toll calls dialed with only 7 digits may
not be completed, and a recording will instruct you to hang up and dial again.
In addition to changing your dialing patterns, all services,
automatic dialing equipment, or other types of equipment that are programmed to
complete calls to 7-digit numbers will need to be reprogrammed to complete
calls to 10-digit numbers. Some examples are life safety systems or medical
monitoring devices, fire or burglar alarm and security systems or gates, speed
dialers, call forwarding settings, voicemail services and other similar
functions.
Friday, April 16, 2021
New Hampshire 603 Area Code Mandatory 10-Digit Dialing
The Federal Communications Commission (FCC) has adopted 988 as a new three-digit number to be used nationwide to reach the National Suicide Prevention and Mental Health Crisis Lifeline, starting July 16, 2022. Customers must continue to dial 1-800-273-TALK to reach the Lifeline until July 16, 2022.
In order for 988 to work in the 603 area code, 10-digit
local dialing must first be implemented. Get ready to change the way you
dial your local calls!
What will be the new dialing procedure?
To complete all local calls, you will now need to dial area
code + telephone number. This applies to all calls within the 603 area code
that are currently dialed with seven digits.
Who will be affected?
Anyone with a telephone number within the 603 area code will
need to make this change from 7-digit local dialing to 10-digit local dialing.
When will the change begin?
· Beginning April 24, 2021, you should begin dialing 10 digits (area code + telephone number) for all local calls. If you forget and dial just 7 digits, your call will still be completed.
· Beginning October 24, 2021, you must dial 10 digits (area code + telephone number) for all local calls. After this date, local calls dialed with only 7 digits may not be completed, and a recording will instruct you to hang up and dial again.
· Beginning July 16, 2022, dialing “988” will route your call to National Suicide Prevention and Mental Health Crisis Lifeline.
· This dialing change also affects customers in a majority of the U.S.
What will you need to do?
In addition to changing your dialing patterns, all services,
automatic dialing equipment, or other types of equipment that are programmed to
complete calls to 7-digit local numbers will need to be reprogrammed to complete
calls to 10-digit numbers. Some examples are life safety systems or medical
monitoring devices, PBXs, fax machines, Internet dial-up numbers, fire or
burglar alarm and security systems or gates, speed dialers, mobile or other
wireless phone contact lists, call forwarding settings, voicemail services and
other similar functions. Be sure to check your website, personal and business
stationery, advertising materials, personal and business checks, contact
information, your personal or pet ID tags, and other such items to ensure the
area code is included.
What will remain the same?
· Your telephone number, including area code, will not change.
· The price of a call, coverage area, or other rates and services will not change due to the dialing change.
· What is a local call now will remain a local call regardless of the number of digits dialed.
· You will continue to dial 1 + area code + telephone number for all long distance calls.
· You can still dial 911 for emergency services or any other 3 digit code, for services currently available.
Questions?
If you have any questions regarding information provided in
this notice, please call 603-774-9911. You
can also visit the FCC website at https://www.fcc.gov/suicide-prevention-hotline.
Monday, March 1, 2021
New Information Regarding Directory Assistance Calls
Effective 3/1/21, Dunbarton Telephone contracted with National Directory Assistance to continue offering Directory Assistance (DA) and Operator Services to our customers. Dial “411” to reach DA. Dialing “555-1212” will no longer work. The charge for calling 411 will be $.95. If DA completes the call, the rate will be an additional $.25 per minute.